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Refund Policy

We want you to be fully satisfied with your purchase. If you’re not happy with your order, please review our

refund policy below.

1. Eligibility for Refunds

Items must be returned within 30 days of purchase.
Products must be unused, in original packaging, and in resalable condition.
Proof of purchase (receipt or order confirmation) is required for all refunds.
If the product arrives damaged or defective, you must notify us within 48 hours of receiving your order.

2. Non-Refundable Items

Used or damaged products due to customer mishandling.
Items not purchased directly from our website (third-party retailers are not eligible).
Digital products, downloadable items, and gift cards.
Any product returned without prior authorization from our support team.

3. How to Request a Refund

Contact us at [email protected] with your order number and reason for the return.
Ship the item to our return address (provided upon request).
Refunds will be processed within 7-10 business days after inspection of the returned product.

4. Exchanges & Replacements

If you received a defective or incorrect item, we offer free replacements.
Exchanges are subject to product availability.
Although we take extensive security measures, no online transaction is 100% secure. Always keep your
login details confidential.
We may require photo evidence of defective items before approving an exchange or refund.