🎉 15% OFF Your First Order! Limited time only—don’t miss out on giving your dog the healing they deserve at a discounted price!

🎉 15% OFF Your First Order! Limited time only—don’t miss out on giving your dog the healing they deserve at a discounted price!

Delivery Policy

We aim to provide a smooth and timely delivery experience for all our customers.

1. Shipping Timeframes

  • Orders are processed within 1-3 business days.

  • Delivery within the U.S. typically takes 3-7 business days.

  • International shipping may take 7-21 business days, depending on location and customs clearance.

  • Expedited shipping options are available at checkout for faster delivery.

2. Shipping Costs & Methods

  • Standard and expedited shipping options are available.

  • Shipping costs vary based on location and total order weight.

  • Free shipping promotions may be available for certain order amounts.

3. Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.

  • You can track your order on our website or through the carrier’s tracking system.

  • Customers are responsible for checking their tracking information and ensuring availability for delivery.

4. Lost, Delayed, or Stolen Shipments

  • If your order is delayed beyond the estimated timeframe, please contact us.

  • We are not responsible for delays caused by natural disasters, carrier issues, or customs.

  • If a package is lost or stolen, customers must file a claim with the carrier before we can offer further

    assistance.

5. Address & Delivery Issues

  • Ensure your shipping details are accurate before placing an order.

  • We are not responsible for incorrect addresses or missed deliveries due to customer errors.

  • If an order is returned due to an incorrect address, the customer will be responsible for additional

    shipping fees to resend the package.

6. International Shipping & Customs

  • International orders may be subject to additional customs fees, import duties, and taxes imposed by the

    destination country.

  • Customers are responsible for paying any applicable customs charges.

  • Customs processing times vary and may cause additional shipping delays beyond our control.

7. Holiday Shipping & Peak Seasons

  • During holiday seasons or promotional events, processing and shipping times may be extended due to

    increased order volumes.

  • We recommend placing orders early to avoid potential delays.

For delivery-related inquiries, contact us at [email protected]

(866) 773-8781

Copyright © 2025 RED RECOVER | All Rights Reserved